1. WHO WE ARE
Picazzo Arts is the trading name for Picazzo Limited, a limited company registered in the UK.
Full contact details:
Address: 1-3 High Street, Wealdstone, Borough of Harrow
You can also contact us via the customer contact page
2. DATA THAT WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Includes first name and last name. This is only collected when provided by yourself as per direct contact on email, website messaging, phone communications, or instore where you have made a booking or requested feedback. The data is collected only to provide return contact or as a means to contact you for changes to any bookings.
3rd party sites we use: Bookwhen, WIX, and social media (See below). These are compliant with latest GDPR changes
Means the data we use to contact you including your email address and telephone number. This is only collected when provided by yourself as per direct contact on email, website messaging, phone communications, or instore, where you have made a booking or requested feedback. The data is collected only to provide return contact or as a means to contact you for changes to any bookings.
3rd party sites we use: Bookwhen, WIX, and social media (see below). These are compliant with latest GDPR changes
FINANCIAL AND TRANSACTION DATA
Means the data used to process your payments for your bookings including your payment card details. We do not store or process your card details ourselves.
All online payments are processed via our third party service provider, Bookwhen. All booking transactions made through this service, and bookings are recorded, without financial details, to enable us to track bookings. Identity and contact data is also saved in order to make relevant contact with participants. We review our provider to ensure they are compliant with current legislation.
3rd party sites we use: Bookwhen (accessing Paypal), Meetup for non financial bookings. These are compliant with latest GDPR changes
TECHNICAL DATA & USAGE DATA
We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
We offer in-store Wifi, however no information is collected or monitored over Wifi.
Usage Data - includes information about how you use our website. This includes your browsing patterns and information such as how long you might spend on one of our webpages and what you look at and for on our website, the click stream to and from our website, page response times and page interaction information such as scrolling, clicks and mouse-overs. We use a third-party service, Google Analytics, to provide this data.
3rd party sites we use: Google Analytics, WIX. These are compliant with latest GDPR changes
MARKETING AND COMMUNICATIONS DATA
This includes your preferences in receiving marketing from us and your communication preferences.
3rd party sites we use: WIX, Survey Monkey, Social Media (see below). These are compliant with latest GDPR changes
Only those who choose to subscribe to our social media will receive marketing updates on social media. Social media sites we use are: Facebook, Instagram, Meetup, Twitter, Pinterest. These are all compliant with latest GDPR changes
EMAIL MARKETING AND COMMUNICATION
Only those who have subscribed to email marketing and communications will receive this. We use “WIX – shoutout” to generate the monthly newsletter and we only have access to your provided email for this purpose. The newsletter statistics are gathered by WIX to ensure our audience receives all communication, however only statistical data is available . We do not share, rent, or trade our email lists with other organisations or businesses.
3rd party sites we use: WIX. This is compliant with latest GDPR changes
FEEDBACK AND SURVEYS
We periodically use “Survey Monkey” to gather specific feedback on our current services, and all feedback is anonymous unless you choose to add contact details for specific questions and feedback
All marketing and communications can be 'opted out' at any time.
3rd party sites we use: Survey Monkey. This is compliant with latest GDPR changes
3. ACCESS TO YOUR PERSONAL INFORMATION
You are entitled to view, amend, or request to have your personal information deleted at any time. Please email your request, with the subject line “DATA PROTECTION” to our email at: email@example.com
We may need to update this Policy at any time and without notice, to remain in compliance to changes in legislature. You can visit this page at any time to see the most recent policy.